Clinic Address
4360 Snider Drive
Wasilla , AK 99654
907-376-7930
907-376-7931 fax

Hours
Monday - Friday: 7:30 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM

**Monday-Friday 7:30 - 8:00am is for surgery drop-offs only, we will not be available to answer the phone until 8:00 AM

All Creatures Veterinary Mission

Our mission is to deliver advanced veterinary services to our patients in the most compassionate and humane manner.

Our Vision

To run our hospital on a financially sound basis, deliver veterinary services and the best quality care at a fair price, and uphold all legal and ethical aspects of the field of veterinary medicine.

Our Values

Good Business Practices
Sound Professionalism
Highest Veterinary Standards

We diagnose before we treat

We schedule a full 30-minute appointment for all our exams, with the exception of routine vaccines. If you have concerns beyond a routine vaccine exam please express this when making your appointment. This allows ample time to discuss your concerns, perform an extensive exam and set up a treatment plan. When you phone us with questions, our staff is happy to assist you. If your question is beyond the scope of our front desk staff it will be passed along to a technician or doctor for a call back.

When providing expert medical care, a full range of specialized diagnostic tools and treatments are needed. We believe our staff and equipment is the best in the valley. If outside guidance becomes required we have the means to consult with board certified specialists.


Emergencies
When you have an after-hours emergency, call our normal telephone number for assistance and the answering service will contact the doctor from the emergency hospital.  The doctor will return your call as soon as possible to give you advice or make arrangements for you to bring in your pet if it needs treatment.  After emergency treatment is rendered, feel free to follow up with us, or with the doctor that treated your pet.  Your records will be sent to us and we will follow up with you.

Appointment scheduling

In order to minimize your waiting time, we work on an appointment schedule. While walk-ins are welcome, we prefer that you make an appointment so that we may set aside appropriate time to assess your medical needs.

Normally, appointments are scheduled from 8:00 a.m. to 11:45 a.m., and again from 1:30 p.m. to 5:30 p.m. Please let the front desk staff know all of your concerns so they may adequately schedule the doctor’s time. Problems that seem minor can sometimes require timely diagnostics.

Surgical patients are checked in by a doctor between 7:30 and 9:30 a.m. on the morning of service. Please allow time for the doctor to examine your pet and talk about pre-surgical options with you. If a quick drop off the morning of is required, please discuss these options at an earlier appointment. Blood work, radiographs, pain medication, fluids, or other treatments may be required.  We schedule routine surgical and dental appointments Monday thru Friday, however for your convenience, we offer these procedures also on one Saturday per month. Please contact the clinic if you require a surgical appointment on a Saturday.

Daytime emergencies will be handled as proficiently as possible. Patients are triaged upon arrival, and emergent cases will be given priority. We hope you understand when an emergency disrupts our schedule we are providing necessary care to a critical patient. Were it your pet in critical situation precedence would be provided to him or her. When serious delays occur we will attempt to contact you prior to your appointment to reschedule.

Payment Options

 We accept cash, checks, Visa, MasterCard, Discover, American Express, and CareCredit cards, as well as debit cards. Unfortunately we do not accept payments; this was an option taken advantage of in the past, forcing us to stop that practice. We understand that unexpected expenses arise, and provide the alternative for you to apply for CareCredit.

We offer CareCredit because we know your pet is an important part of your family. It is a convenient, low minimum monthly payment plan that helps you accept the best treatment recommendation for your pets. CareCredit is a credit card that is good for veterinary, dental, chiropractic, and physician services at participating clinics. We have applications here, and can put the information into our computer and submit the application while you wait; you may also apply via the internet or phone (www.carecredit.com; 1-800-365-8295). Any personal information provided will be kept confidential.

Facility and Equipment

All Creatures Veterinary Clinic features a large, comfortable waiting area. We have five modern examination rooms in which to examine your pet. Our fifth examination room has its own exit, which allows for discretion in those times when extra privacy is desired. We stock a variety of prescription and veterinary recommended pet foods. If you require a food not found in our stock, make a request with the front desk staff; if available, through our vendors we will order it for you.

Our radiology department is equipped with a brand new, state of the art digital x-ray machine as well as a digital ultrasound machine. The crisper images we are able to capture often allow for a more accurate diagnosis. We can now submit x-rays digitally to the OFA (Orthopedic Foundation for Animals) for screening potential breeding dogs.

We have twenty-four kennels separated in three rooms plus an isolation room for potentially contagious patients. Two of our kennel rooms have an assortment of kennel sizes to accommodate the vast size variety of our canine patients, while one room is dedicated solely for our feline patients. Outdoor fenced runs are available for exercise and “bathroom” use.

We have sophisticated in-house laboratory capabilities, but we also utilize an outside laboratory service where internal medicine specialists are available.

Some of our pharmacy contains routinely used veterinary medications that can be filled in one day. Your pet’s medications may also be called into a local pharmacy to be formulated and flavored just for them.

Our facility contains a surgical and dental wing equipped with state of the art anesthesia and monitoring equipment. When indicated, an electronic ECG’s can be performed and transmitted directly to Board Certified Cardiologists. Likewise telemedicine allows transmission of digital radiographs to Board Certified Radiologist.

History

All Creatures Veterinary Clinic, Inc. was established in 1984 by Dr. Joanne Rehn. Dr. Rehn began the practice out of the back of her truck. When she opened at our current location in June 1985, she was the only veterinarian, and had two support staff members, a technician and a receptionist. The practice has grown over the years to employ seven veterinarians and nineteen support staff. The clinic building has also grown considerably with the first addition of the reception and examination rooms finished in 1995. The latest addition was completed in 2005, and contains a spacious new waiting room and five examination rooms. The parking area has also been expanded and now contains ample room for employees and clients.

Over the years, All Creatures has treated anything from horses to snakes. As the clientele has changed, the practice found it necessary to discontinue large animal services, and focus on dogs and cats.

During the extensive Miller’s Reach Wildfire of 1996, we housed as many as 75 animals for people who were displaced from their homes. There were dogs, cats, chickens, and even a llama housed here for a short time. The staff donated many hours for these animals. We also treated several of the burned animals from the fire with great success.

We have been honored nearly every year since 1995 as the Number One Veterinary Clinic in the Mat-Su Valley in the Frontiersman poll. We have been listed in Alaska Business Monthly as one of the top 50 women owned businesses in the State of Alaska every year since 2004. All Creatures was also featured in an article in the August 2009 edition of the Alaska Business Monthly magazine.

All Creatures has been an associate member of the American Animal Hospital Association since 1996.

We have provided free first aid training to the Alaska State Trooper dog handlers, and have annually proudly supported famous Iditarod dog musher DeeDee Jonrowe.
Dr. Rehn has served the community as a member of the Valley Hospital Association operating board. She and Dr. Masteller have also been members of the borough Animal Control board.

 


 

Sponsorships

All Creatures is a proud sponsor of Alaskan musher, DeeDee Jonrowe. DeeDee takes outstanding care of her dogs and we couldn't be prouder to help provide her veterinary care.
www.deedeejonrowe.com

All Creatures is a proud sponsor of the Mat-Su women's All Creatures Veterinary Clinic hockey team. Our own, Dr. Judy Masteller, is a star player on the team!